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TELL US HOW WE'RE DOING
We listened to the results of the 2008 PRC Medical Staff Perception Study concerning Radiology Services, and we have tried to address all raised concerns.
Specifically, we have incorporated greater radiologist subspecialization into our workflow and developed a formal mechanism for second opinions and overreads to enhance the quality of our interpretations. We have made promptly answering incoming calls to the department (847.618.5850) a priority and have increased the staffing and experience at Central Scheduling (847.618.3700), these efforts hopefully leading to shorter phone wait times and increased efficiency when ordering examinations.
We're now asking for your feedback on the effects of these changes as well as your opinions of some new ideas we have to improve upon the services we provide. Completing this anonymous survey should take only a few minutes. As one of our goals is to save you time in the future, we'd really appreciate a few moments of it now. Thank you in advance for your help!
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Introducing Dr. Zivin
We welcomed Dr. Stephen Zivin into our practice this past July. Dr. Zivin received his undergraduate degree from the Massachusetts Institute of Technology and attended medical school at New York University. He completed a Diagnostic Radiology residency at Northwestern University Medical Center where he also served as Chief Resident. He subsequently obtained fellowship training in body imaging at the Hospital of the University of Pennsylvania. Dr. Zivin is board certified in Diagnostic Radiology, and his major interests are body and musculoskeletal magnetic resonance imaging. He can be contacted at 847.618.5850 and szivin@nch.org.
For more information about Northwest Radiology Associates, the services we provide, and how to contact individual radiologists, please visit our web site: northwestradiologyassociates.com.
If you wish to be added to our distribution list, or if you have any questions or comments, please email: ckalbhen@nch.org.
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